Visitor Tips and Policies

To help make sure you get the most out of your Museum experience, we've compiled a list of tips and other helpful information to guide you during your visit. Whether you are a returning member or a first time visitor, you will find these helpful.

Photography and Video

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Flash photography and video recording is encouraged throughout the Museum.

Feel free to text, tweet or access audio, video and more information on our website during your visit. For the best service, connect to our free Wi-Fi during your visit. Tag @baseballhall on Twitter and Instagram so we can see what you post. We may even share it.

Returning to the Museum

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Come and go as frequently as you'd like during your visit. Just be sure to get your hand stamped at the ticket counters before exiting the Museum.

Food and Drink

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We do not allow food, chewing gum or drinks in the Museum. Drinking fountains are available on all floors.

Coat Check

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We have public space available on the first floor for coat, backpack and umbrella storage. Luggage or oversized backpacks are not allowed to be stored in the coat storage area.

Strollers and Wheelchairs

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Strollers are permitted in the Museum. Wheelchairs are available free of charge. When you arrive, let our Visitor Services staff know you will need one.

Lost and Found

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If you have lost something in the Museum, ask Visitor Services to check the Museum's lost and found or call 607-547-7200.