Senior Supervisor

Category

Full time

Job Summary

Offer customers a remarkable shopping experience with fun, friendly and fast service. Maintain meticulous shop presentation. Training and supervising with high levels of excitement for baseball and sales techniques.

Primary job functions

• To assist in the daily operations of the museum shop and to comply with the duties assigned by the museum shop mangers.
• Greeting customers when entering and thanking customers when exiting.
• Aiding the museum shop reach its per capita sales requirements with proper sales techniques.
• Supervise schedule and train sales personnel in all aspects of the sales position.
• Ensuring museum shop service is outstanding.
• Maintain visual presentation on museum shop floor.
• Proper and professional handling of phone inquires.
• Adhere and enforce museum shop guidelines
• All other duties as assigned

Qualifications

Communication skills that demonstrate a mature, positive, friendly, enthusiastic, professional attitude. 2 years of previous experience in retail sales recommended. 1-year previous experience of supervising and training staff of 10+. Baseball knowledge a plus.

Physical demands

• Be available to work 30-40 hours per week. Be flexible to work weekends, holidays and evenings where necessary.
• Be available to attend any trainings or meetings as requested by the museum shop manger.
• Be physically able to walk, stand in one area or climb stairs where necessary. Must be able to lift 50 lbs.
• Perform additional duties as required.

Must consent to, and pass, a criminal background check as conditions of employment.